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Citizenship and Humanisation of the Public Sector

Justifying a tailored response: the forensic social professional’s call

  • Start: September 2017
  • Status: ongoing
PhD research by Matthijs Brouwer into the way forensic social professionals reach decisions on how to offer a tailored response and how they justify these decisions towards clients and society.

Description

Forensic social professionals offer tailored responses to complex issues. Three rehabilitation organisations (3RO) have in recent years embarked on a development to emphasise the professionalism of rehabilitation workers in offering tailored responses. There is less emphasis on product financing and bureaucratic accountability, and more on professional decision-making and accountability.


The literature on ‘street-level bureaucrats’ and professionalism indicates that their accountability is subject to tension from various perspectives. The development described above therefore calls into question how forensic social professionals reach decisions on how to offer a tailored response and how they justify these decisions towards clients and society.

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PhD research by Matthijs Brouwer into the way forensic social professionals reach decisions on how to offer a tailored response and how they justify these decisions towards clients and society.